Shipping & Returns
SHIPPING POLICY
Once we receive your order, it will be processed and ready to be shipped within 2 business days. However, depending on the delivery location your orders can take about 3-8 working days from the date of order to reach you.
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Delivery time is also subjective to delays arising out of bad weather conditions, strikes, or any other unexpected delay from our courier and travel partners.
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Your shipping cost is subject to the cost and quantity of the purchase made, the destination address, and the type of shipping chosen. For any queries regarding the shipment of your purchase, please email us at avashyamoils@gmail.com
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You will receive an automated email with your delivery confirmation and tracking numbers.
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We ship our products only by a road or air shipping to ensure that it reaches you in the quickest possible time and in the best condition.
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At the moment we offer free shipping across India if you purchase over a certain quantity.
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Website URL: https://www.avashyam.com
Return & Exchange Policy
Avashyam Oils takes great pride in our products.
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In the event of an incorrect order being delivered please send across a picture of the parcel to us on Whatsapp or Facebook or Email and we will initiate another order which will reach you within 5 working days. If a refund is required it will be processed in the same manner.
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In the event of a product being damaged which is highly unlikely, please take a photograph of the same and send it to us within 24 hours of the package being received, to avashyamoils@gmail.com with the Subject - ‘Damaged Package’. We will send across a replacement parcel the next day which should reach you within the next 5 days. If a refund is required it will be processed in the same manner.
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In case a parcel is lost in transit or was returned due to the issue from the logistics side, a return parcel will be sent within a day of updation of status (Return or lost) on the logistics tracking website. This new parcel should reach you within a week. If a refund is required it will be processed in the same manner.
If you have questions concerning any of the above, please contact us on the below Email ID:
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or
+91 9513517517
Cancellation Policy:
Once an order is submitted, it automatically goes to the packing department and we begin preparing to ship out the product. In case of cancellation, please send us an email with the Subject - ‘Cancellation’ within two hours of your order.
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